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Over a month ago i request to have my phone number transfered from one phone to another phone that i had purchased from access wireless and thats when all the trouble started. The number 443-680-**** that i have had over 5 year nothing has changed in this time for my phone to have been turned off when the account was suppose to have been moved to the new phone it never was so the phone never worked properly the number you could use but none the apps when the always say i had no account now this is an account i've had for years with no changes to the account first problem after a refurbish phone that never work i spent more time calling them trying to the phone then i wanted send the phone back and get my money back phone number i had for accesswireless it silent and the web was shut down now im stuck with a phone i can't use.

For me thats a problem i live on a fixed income and thats hundred dollars thrown away and i need to have a phone in case of emergency i live alone no family with lost it has caused me to get ill i worry alot and the stress has taken a toll on me. All i wanted was one simple thing done to transfer my acount to another phone icant even get phone program because its saying have an account but im sitting here with two uselss phones and no service i think that there is something very wrong with this picture when you take poor people money and give nothing in return. Im praying that this can be resolved soon. My psychiatrist has even tried helping me to contact with info that had been given to me.

Im inclosing a friends phone number so that you can contact me. 667-212-**** Thank you Rose M Shell

Reason of review: Order processing issue.

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