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Phone came up missing. After about a week of trying to get some customer support from Access Wireless (kept getting their automated system that didn't address my problem) I contacted the FCC (# 1-888-225-5322). Agent told me to go online and file a complaint to them...
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#1135256
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I forgot to mention, because I am not able to download anything. My phone was hacked and someone stole. $205.95, in cash money and $91.00 in food stamps, because I couldn't download any security. They that they have secure phones, is faults.
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Anonymous
Earl

Marylou, ***. I'm on food stamps after paying more tax dollars than you ever will. I was just looking on assistance on why my phone screen just shattered after owning it for ...

Anonymous
JamJul

Sounds like you were using an insecure wifi conntection.

1.0
#1102390
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My phone gets to hot, when it is charging and when I talk on it. It even will shock me. Not to mention I can't download anything, there is never any room no matter what I do. And it always Freeze's. I am going to report you and you, to BBB, the consumer affairs, Wich I...
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1.0
#1102361
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Access Wireless - Data error code MIP:67

Access Wireless
#1169804
5.0
Details
My mother's phone has this code on her phone and it says unable to establish wireless data connection MIP:67 it frustrates the *** out of me that I'm not able to speak to someone that can help me resolve the issue
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Advertised vs Delivered

Access Wireless - Bad customer service

Access Wireless
#1167214
Bad very very bad terrible customer service
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Access Wireless - Can't speak with customer service

Access Wireless
#1167210
1.0
Details
Yes no answer until it was time to get recitified they wanted that money fro the gov
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Price Affordability

Access Wireless - Bad experience

Access Wireless
#1160660
I need to spesk to someone about my phone Please call me at another number to resolve thus problem. I can nit find a number with a repo representative
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So I've had Access Wireless for maybe a year. Here's the good in the bad: Price: great since its free Phone: very low mem and slow but works Minutes/data/texting: pretty happy Customer service: really bad. Very difficult to talk to someone. Calling and texting: no...
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3.3
#1098986
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Dont need this phone it sucks
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Anonymous
Ms S.L.1974

could you please mail it to me! 1316 coalter st apt h richmond va! ! please mines has broken and im really having hard times right now and cant afford another! Ms. S .L! one...

1.1
#1086167
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You people are useless. I reported my phone broke and inoperable on 6/28. The replacement didn't arrive until yesterday 7/17. When I powered it up it said it was 4/15/12. I called customer service 5x this morning. I kept being told to go to Settings/Time&Date. I tried...
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Anonymous
Karen Storm

Access wireless is part of Sprint. I live in Tillamook Oregon. Sprint gets very poor service on Tillamook. Sometimes I can't get out a phone call when I need to, and no one ca...

Anonymous
Denise Fitzpatrick

HOw do I contact someone at the Access Wireless to report that my cell phone is not working any longer. I may need a new battery or complete phone. I can never reach a live pe...

2.4
#1076054
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I add $25 dollars to my access wireless account for unlimited talk, text. I had 30 minutes left on my account. Once they sent the text to my phone saying the money was added to my account they cut my phone off!!! So they chard my card but never gave me the service and...
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1.0
#1070940
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Access Wireless - Useless online support
Access Wireless - Useless online support
I contacted Access wireless to inquire about upgrading my phone. Current phone is a basic phone that constantly dials numbers other than those which I put in it and has such poor reception noone can hear me. I used the contact us option on their site, choosing to...
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Anonymous
eva

with these kinds of reviews who would want is service

Anonymous
Anonymous

That's unfortunate because I was able to easily switch from Assurance to Access and they sent me a Samsung Galaxy Ring phone about a year ago. Phone works fine and I have had ...

2.6
#1036910
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I lost my phone in a car accident yesterday. I sent an email yesterday. I sent an email this morning. No reply to emails. I needed to update/change my address. On the website it says "To update your name and address please contact Access Wireless Customer Care at...
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1.5
I didn't like
  • Customer service and or company policies
#1035808
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Spoke with 2representatives named Chris N Rachelle concerning the loss of 450 minutes. They refusedto correct this matter after I informed them I ordered a replacement phone two days prior. When I asked to speak with a supervisor they hung up on me. I am a licensed...
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#1034805
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