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My phone gets to hot, when it is charging and when I talk on it. It even will shock me. Not to mention I can't download anything, there is never any room no matter what I do. And it always Freeze's. I am going to report you and you, to BBB, the consumer affairs, Wich I...
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1.0
#1102361
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So I've had Access Wireless for maybe a year. Here's the good in the bad: Price: great since its free Phone: very low mem and slow but works Minutes/data/texting: pretty happy Customer service: really bad. Very difficult to talk to someone. Calling and texting: no...
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3.3
#1098986
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You people are useless. I reported my phone broke and inoperable on 6/28. The replacement didn't arrive until yesterday 7/17. When I powered it up it said it was 4/15/12. I called customer service 5x this morning. I kept being told to go to Settings/Time&Date. I tried...
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Anonymous
Karen Storm

Access wireless is part of Sprint. I live in Tillamook Oregon. Sprint gets very poor service on Tillamook. Sometimes I can't get out a phone call when I need to, and no one ca...

Anonymous
Denise Fitzpatrick

HOw do I contact someone at the Access Wireless to report that my cell phone is not working any longer. I may need a new battery or complete phone. I can never reach a live pe...

2.4
#1076054
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Access Wireless - It extremely bad

Access Wireless
#1103621
My ZTE phone gets hot, it shocks me when I use it. And can't download any thing on it, because of that, I am unable to download any security on it, so therefore I got hacked and I had $205.95 stolen off my debit card and $91.00 in food stamps stolen. And it always Freeze's.
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Access Wireless - Bad phone, Bad phone service

Access Wireless
#1102390
1.0
Details
I forgot to mention, because I am not able to download anything. My phone was hacked and someone stole. $205.95, in cash money and $91.00 in food stamps, because I couldn't download any security. They that they have secure phones, is faults.
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Advertised vs Delivered
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
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How do I cancell my access wireless phone

Access Wireless
#1086167
1.1
Details
Dont need this phone it sucks
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Access Wireless - Awful

Access Wireless
#1082110
1.4
Details
Terrible customer service. Told me to find someone to help push buttons. Poor English skills. I want out of Access!!!
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
I add $25 dollars to my access wireless account for unlimited talk, text. I had 30 minutes left on my account. Once they sent the text to my phone saying the money was added to my account they cut my phone off!!! So they chard my card but never gave me the service and...
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1.0
#1070940
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Access Wireless - Useless online support
Access Wireless - Useless online support
I contacted Access wireless to inquire about upgrading my phone. Current phone is a basic phone that constantly dials numbers other than those which I put in it and has such poor reception noone can hear me. I used the contact us option on their site, choosing to...
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Anonymous
eva

with these kinds of reviews who would want is service

Anonymous
Anonymous

That's unfortunate because I was able to easily switch from Assurance to Access and they sent me a Samsung Galaxy Ring phone about a year ago. Phone works fine and I have had ...

2.6
#1036910
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I lost my phone in a car accident yesterday. I sent an email yesterday. I sent an email this morning. No reply to emails. I needed to update/change my address. On the website it says "To update your name and address please contact Access Wireless Customer Care at...
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1.5
I didn't like
  • Customer service and or company policies
#1035808
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Spoke with 2representatives named Chris N Rachelle concerning the loss of 450 minutes. They refusedto correct this matter after I informed them I ordered a replacement phone two days prior. When I asked to speak with a supervisor they hung up on me. I am a licensed...
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#1034805
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Phone cannot get signal in Apartment oraround Apartment Complex. Has many dead zones. This has happened suddenly with this phone. Not able to send or get text, Missing calls and voice mails, etc. Have to be in a certain spot outside, and the phone might work. I called...
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Anonymous
Anonymous

customer service is nonexistent beware, it may start off free and then they have ways to get you to make incremental purchases

#1014585
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I had Access Wireless while i lived in Florida then i moved to TN. They say that they offer service where i live but i live in s Valley, since it's lousy Sprint Service it doesn't pick up at my house, even Verizon doesn't pick up. I kept the phone in a drawer since it...
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Anonymous
Anonymous

As of today, March 9, 2017, my issued has not been resolved. I have discovered that most of the Lifeline providers customer service call centers are located in the Philippin...

Anonymous
Anonymous

Beware, don't try AccessWireless...bad phone service and customer care is a frustrating experience to obtain when you finally realize there is no help from them...they do not ...

1.0
#1004416
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Access Wireless Cell Phone Service Review
Gotten used phones, no instructions or boxes, in envelope.
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Anonymous
Anonymous

I had been using this service for my doctor appointments, etc.and the first one I bought myself at a grocery store. These replacements suck!! The least you could do is send in...

#1003878
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