My phone gets to hot, when it is charging and when I talk on it. It even will shock me. Not to mention I can't download anything, there is never any room no matter what I do. And it always Freeze's. I am going to report you and you, to BBB, the consumer affairs, Wich I...Read more
So I've had Access Wireless for maybe a year. Here's the good in the bad: Price: great since its free Phone: very low mem and slow but works Minutes/data/texting: pretty happy Customer service: really bad. Very difficult to talk to someone. Calling and texting: no...Read more
You people are useless. I reported my phone broke and inoperable on 6/28. The replacement didn't arrive until yesterday 7/17. When I powered it up it said it was 4/15/12. I called customer service 5x this morning. I kept being told to go to Settings/Time&Date. I tried...Read more
Access Wireless - It extremely bad
My ZTE phone gets hot, it shocks me when I use it. And can't download any thing on it, because of that, I am unable to download any security on it, so therefore I got hacked and I had $205.95 stolen off my debit card and $91.00 in food stamps stolen. And it always Freeze's.
Access Wireless - Bad phone, Bad phone service
I forgot to mention, because I am not able to download anything. My phone was hacked and someone stole. $205.95, in cash money and $91.00 in food stamps, because I couldn't download any security. They that they have secure phones, is faults.
How do I cancell my access wireless phone
Dont need this phone it sucks
Access Wireless - Awful
Terrible customer service. Told me to find someone to help push buttons. Poor English skills. I want out of Access!!!
I add $25 dollars to my access wireless account for unlimited talk, text. I had 30 minutes left on my account. Once they sent the text to my phone saying the money was added to my account they cut my phone off!!! So they chard my card but never gave me the service and...Read more
I contacted Access wireless to inquire about upgrading my phone. Current phone is a basic phone that constantly dials numbers other than those which I put in it and has such poor reception noone can hear me. I used the contact us option on their site, choosing to...Read more
I lost my phone in a car accident yesterday. I sent an email yesterday. I sent an email this morning. No reply to emails. I needed to update/change my address. On the website it says "To update your name and address please contact Access Wireless Customer Care at...Read more
I didn't like
- Customer service and or company policies
Spoke with 2representatives named Chris N Rachelle concerning the loss of 450 minutes. They refusedto correct this matter after I informed them I ordered a replacement phone two days prior. When I asked to speak with a supervisor they hung up on me. I am a licensed...Read more
Phone cannot get signal in Apartment oraround Apartment Complex. Has many dead zones. This has happened suddenly with this phone. Not able to send or get text, Missing calls and voice mails, etc. Have to be in a certain spot outside, and the phone might work. I called...Read more
I had Access Wireless while i lived in Florida then i moved to TN. They say that they offer service where i live but i live in s Valley, since it's lousy Sprint Service it doesn't pick up at my house, even Verizon doesn't pick up. I kept the phone in a drawer since it...Read more
Gotten used phones, no instructions or boxes, in envelope.Read more
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